Our shipping Policies
After submitting the order form and/or other detailed information required by us to facilitate your order, You can proceed to place your order. After your order is placed, we will then go ahead to verify the details, and only after we are completely satisfied and make sure all necessary information is available, then we will proceed by sending the order confirmation to you.
It should be noted that the buyer can cancel all or part of the order at any time at Chemical Routes’s sole discretion. This should be early enough and before the order is shipped.
In case of an order cancellation, and before the order has been shipped, we will validate and accept your request and prepare a refund for your order.
We take pride in speedy delivery
Once we validate and send your order confirmation via email, we shall and on a best endeavor basis, deliver the products you ordered on or before the stipulated time as will be indicated in the order confirmation letter to you.
The delivery will be carried out by any of our suited delivery partners with the best delivery success in your area and a positive track record for our over all experience.
In case of any delays, we will do our best to notify you and such delay may not give the buyer any right to claim for damages or compensation from us. Estimated delivery time can range between 5-7 days from our experience and does not include Sundays and public holidays
Our word is our bond
We shall fulfill our obligation to make sure the order is delivered as per our order confirmation and into the charge of our carrier. All applicable shipping and handling fees, special packaging materials, carrier surcharge and hazardous material fees which may be imposed by the government regulations shall be taking care of by Chemical Route. A sign of good faith doing business with us.
For re-shipping, we will only re-ship once and if your package is being held by customs, roughly handled or misplaced. We will not offer a free re-shipping for any other case.
For returns, we offer a life time free returns in case you are not satisfied. We will notify you on how the packaged can be easily returned to us FREE of charge and your funds sent back to you.
Proof of Delivery
We ship from several locations depending on the product availability. We ship from Netherlands, Germany, Canada, Philippines, Japan and China.
We publish shipping reports for our customers to be sure of our delivery. We ship dozens of packages around the world and we shall continue to update this page with new reports.
Publishing tracking numbers does not infringe any privacy rights, however they can prove that all goods shipped are received. We will not post any tracking which will disclose our clients privacy right as is the case with some other delivery service we use. As mentioned above, we use several delivery services as indicated below;
USPS
https://tools.usps.com/go/TrackConfirmAction_input
9400111899561096199507 USA
9400111899561096190429 USA
93001109246000000030101196 USA
93001109246000000030183215 USA
9400111899561272112610 USA
9400111899223748706234 USA
93001109246000000019938744 USA
93001109246000000017157178 USA
UPS
https://www.ups.com/track?loc=en_CN&requester=ST/
1Z44753E0335488812 USA
1Z44753E0312684821 USA
1Z44753E0308155188 USA
1Z44753E0314362997 USA
1Z44753E0327627276 USA
1Z60X82F0394973660 USA
1ZXA67480394720892 USA
EMS China
LP037614143HK Hong Kong
LY937466427CN USA
84120000090320 France
EMS Japan
https://www.post.japanpost.jp/int/ems/index_en.html
RX120384205JP Germany CN027929426JP Belarus EN135506736JP USA
RX116791477JP Germany
RX116839475JP Latvia
EN135233330JP USA
EN136493659JP Uganda
RX116528963JP Spain
EN135647671JP USA
EN134716945JP USA
RX116471725JP Singapore
RX116372299JP Switzerland
EN134499818JP USA
RX116206359JP Bulgaria
EN133258501JP USA
EN134775039JP Cyprus
RX115848586JP Czech
RX115860851JP UK
RX115647425JP Poland
EN131481906JP Malaysia
RX115585213JP Singapore
RX115535764JP UK
CN026688834JP Russia
RX114976120JP Spain
EN131081280JP Malaysia
RX115044969JP France
RX114866230JP Bulgaria
RX114937903JP UK
EN129644149JP USA
RX114677806JP Netherlands
RX114326875JP Singapore
RX114383475JP UK
RX114329488JP Poland
RX113998089JP Italy
RX114064233JP Ukraine
RX113719297JP Cyprus
EN128352977JP Malaysia
EN127807495JP USA
EN126886126JP Indonesia
RX113452917JP Norway
RX113615014JP Spain
RX113496303JP Estonia
RX113524812JP Czech
RX113349923JP Thailand
RX113469268JP Singapore
CN025071087JP Russia
EN126494941JP USA
EN126223161JP USA
RX112667783JP New Zealand
RX112775712JP Germany
EN126025245JP USA