Q. Do You Offer Samples?
A: Currently we do not provide samples. We provide 100% customer satisfaction as well as free shipping and free return shipping. Our prices are favorable, we suggest you try some of our chemicals that you are interested in. We believe you will be satisfied with the quality of our chemicals.
Q. How Does Your 100% Customer Satisfaction Guarantee Work?
A: We are committed to customer satisfaction! This is why we offer a 90-day 100% money-back guarantee. If your purchase cannot meet your needs for any reason, we will replace the product for free, or you can return the product for a full refund. Free shipping* and free return shipping, there is no reason why you should not try our products!
Q. How Do I Return A Product?
A: You will have to contact us directly for returns. Make sure to include your order number and reason for return.
Q. What Methods Of Payment Do You Accept?
A: We are constantly adding new payment options to meet our customers needs. We accept PayPal, credit card payments, bank transfer, western union, Bitcoin, Etherium, and Litecoin
Q. Can I Pay Over The Phone?
A: Sorry, we still do not support payments over the phone. You will have to contact us for the best and convenient payment method.
Q. Whats your estimated delivery time?
A: We are constantly looking for the best and fast delivery methods. We currently hold a delivery time of 5-7 days world wide delivery. With the current lock down situations, delivery can take up to 10 days for some locations.
Q. Do you ship world wide?
A: Yes, we do world wide shipments as we have customers from all over the world looking forward to use our quality chemicals.
Q. Do you re-ship if product was not received?
A: Yes, we can re-ship if the product was not received but only once. You will have to check if the product is controled in your country. Also, you will have to make sure you can receive packages in your area if you are still under lockdown.
Q. Do you offer discrete packaging?
A: Yes, all our products are packed discretely and in a professional manner.